Privacy – in the eye of the beholder


Like with most things in our lives, finding friends or a partner, recruiting people, eating habits, hobbies, ones sense of discipline and creativity, it all kind of boils down to choices we make based on our personality. Our personality often boils down to our upbringing and values, genetic heritage, personal beliefswisdom and of course external input and feedback on ourselves. On top of it all, you are just the person you think you are, making the choices you think are right for you.

“Privacy is the ability of an individual or group to seclude themselves, or information about themselves, and thereby express themselves selectively. The boundaries and content of what is considered private differ among cultures and individuals, but share common themes. When something is private to a person, it usually means that something is inherently special or sensitive to them. The domain of privacy partially overlaps security (confidentiality), which can include the concepts of appropriate use, as well as protection of information. Privacy may also take the form of bodily integrity.” – Wikipedia definition of Privacy

What if a company, small or large, based on your average presence online, could predict what could convince you about anything, what to buy, how to vote or who to meet, and then also make suggestions or recommendations on how to act? Would you appreciate it? Or would you feel offended?

Research by Professor Michal Kosinski shows that algorithms can predict your personality and future behavior by just analyzing simple data, such as Facebook likes, browsing history or data from “fun tests” you take online. When companies or governments then use these predictions for their own purposes, targeting people with a message that we are most likely to respond to in a positive action; accept, vote yes, buy it, download it etc, it is called psychographic targeting.

“His [Kosinski’s] research covers everything from accurately predicting people’s personalities based on their Facebook likes, to using huge data sets to show that people are most likely to be friends with people who have similar personalities to them.” – Interview with Michal Kosinski in The Psychologist

Kosinski states that even friends doesn’t share the most intimate information about themselves, like their sexual orientation, certain diseases, or whether their parents are about to split up. If a computer algorithm could predict these things by just taking in the list of songs you like on Spotify, or a list of likes you made on Facebook or your browsing history in Chrome… Then that means we’re moving into the Post-Privacy era.

Recommendation, persuasion or manipulation, they all kind of mean the same thing, only we perceive them as positive, neutral and negative. If a friend recommends you a book or a movie, you appreciate this. If your spouse persuades you into agreeing to buy this new sofa for your living room, it’s kind of neutral. If a company or a government manipulates you into buying something or voting a certain way, we are quite negative to that.

We are generating data in everything we do online. We search on Google, we make friends on Facebook, we share YouTube videos and find new music on Spotify. We make purchases, we play games, we fill in forms, we request, we read, we chat and we browse. The data itself is not evil. Most of the times, these data are tracked by the company behind the website that you are visiting, companies advertising on this website, analytics companies and in some cases other third party companies handing services to the site. The data is used as a tool to learn how the website is performing, and for optimizing the website based on users behaviors and needs. It’s also used for user segmenting, profiling, predictions and recommendations. None of these things are bad in itself. It’s the intentions of the decision maker; often the leader of the company or government, and for what purposes these outcomes are used that can be bad. As what happens when a decision maker, like a presidential candidate, use the outcomes to manipulate people into voting for him or her, or if the management of a company chooses to target elderly people for their telemarketing to make them agree to terms they don’t understand. It’s unfair.

The power of algorithms might feel scary, or invasive, and they can be, depending on the person interpreting or making decisions based upon them. But they also come with great advantages, like helping people finding the right jobs for them or monitoring physical health as Kosinski exemplified. Sharing your data while using a service also comes with great benefits, it lets you use location services to find your way around a new city, monitor your heart rate while exercising or get relevant personal offers on purchases you’ve thought of making.

Tailored services and offers made to you based on your geographical location, age or gender is one thing. Specified ads, offers and services to your interests is another. Our interests are multidimensional, meaning we might like a cat-picture because of its composition and our interest in photography, or checking into a sports arena because it’s hosting a concert tonight, not necessarily sport event. It’s not you, it’s a model. Humans are complex, and what these algorithms do is making up a model; your data profile. This means not all of the targeting will be correct and totally awesome, but most will, and often times the recommendations will let you discover new things, and not let you get trapped in a filter bubble just because of your diverse data profile and multidimensional interests.

Before going into what privacy choices you can do, and what to make out of this, you need to decide what privacy means to you. Are you willing to give up location services, recommended stories in the newspaper or finding new friends or offers online? Are you willing to trade your data for these services? Do you trust the companies using this data to create this data profile or “model” of your preferences?

There is a legal regulation coming in place in the EU in May this year regarding your digital privacy. The regulation puts pressure on companies who are operating in the EU to:

  • inform about what data they track and how it’s used
  • structure the data so that it can be delivered back to the users who requests it and,
  • delete it upon request
  • offer the users additional privacy options for personalization and profiling

This regulation forces companies to rethink their data strategy drastically, and for many companies this entails a huge clean-up of policies and databases that is long overdue. It also forces users to think about their online privacy. This is where we stumble upon the privacy paradox. The privacy paradox is mentioned in several research studies where the conclusions points to the same thing; People are in general worried, upset and negative towards the lack of, or declining, privacy online. Although they are willing to trade their data for services and convenience, and they are easily willing to trade their friends privacy for a small monetary incentive.

It might seem strange that this regulation is happening now as we’re already talking about the Post Privacy era. Researchers such as Kosinski believe that trying to regulate for more privacy online is just a distraction and that we need a more long term sustainable strategy for dealing with the openness that is coming, and not regulate for more privacy.

Ending note:

Having it all out in the open, sharing data with companies, governments, family and friends might not be such a bad idea after all? It’s not the data, nor the predictions that are made from them that makes us uncomfortable sharing our data. Many of us grew up with the value that you should keep things private to yourself. But why? Sometimes because if the sensetive information was shared, about ones sexual orientation, physical or mental health state or political viewpoint, you would get reactions from the public or the government that was not beneficial. It could lead to shaming, less perceived self worth, isolation, feeling like an outcast, stalking humiliation and in some cultures even jail or death penalties. Meanwhile, today debates like #metoo against sexual harassment and other online initiatives to get young people to share their feelings about mental pressure and stress are empowering us to share and #talkaboutit.

It’s not wrong sharing your data, it can actually help the world become a more open place. We could predict who will need help, or how to avoid big economic or societal catastrophes if we detect data trends like that. We can become pro-active and treat people better. What are wrong still, are the effects that these predictions may have in the wrong hands, it’s the decision makers, closed corrupt non-democratic societies, lack of trust and empathy that is wrong in this equation. And I’m afraid that we will have much more data, smarter algorithms and bad decision makers before the people in power step up and work on the real problems to put legislation in place that protects the people that needs to be protected.

If we’re heading towards a world where there is no privacy, the legal entities of the European Union and countries and large companies need to work together on how to organize societies and the technology to work in a world without privacy. Educating the population on information retrieval, whether it may be political or social, work towards more open and tolerant societies in the world where right now having the “wrong” sexual orientation or religious view could lead to a death sentence. Let’s not regulate privacy through technology, let’s make way for a more humane and open world.

Watch more:

  1. The End of Privacy
  2. AI Is Already Smarter Than We Are
  3. Can We Out Evolve Artificial Intelligence?

Photos: Schibsted and INMA Global Media Awards winners 2017

Schibsted was not only nominated to many awards, we also ended up winning 1st prize in several of the categories!

Schibsted crew in the beginning of the evening and at the mingle.

Schibsted crew after winning six 1st place prizes (happy faces!)

I had the privilege to collect the award from the Chairman of INMA that the Creation Suite won.

And a fun picture where it really shows how cool I think it was that we won and happy faces!

So happy for the opportunity to go to New York to represent Creation Suite at the award dinner and take part in the INMA World Congress with lots of inspiration!

INMA Global Media Awards 2017

I’m writing this as I’m waiting for a delayed flight to New York at Gardemoen, Oslo. I’m on my way to New York to attend the INMA World Congress of News Media. The International News Media Association (INMA) is the world’s leading provider of global best practices for news media companies looking to grow revenue, audience, and brand amid profound market change. I’m also very excited to attend the INMA Global Media Awards dinner on Tuesday to represent the Creation Suite that is nominated for the award: “Best New Corporate Innovation Initiative”.

Screen Shot 2017-05-21 at 12.44.23

The nomination was composed by my managers and the whole team is of course standing behind the success, over 50 amazing colleagues in Oslo, Stockholm and Krakow working on the products Discover, Create, Engage, Relate, Curate, Stream, and of course the cross-functional roles.

Not only the Creation Suite is nominated from Schibsted! I’m proud to announce all our nominations for the INMA Global Media Awards:

The Creation Suite is nominated for Best New Corporate Innovation Initiative (Global/ National brands)

Aftenposten is nominated for Best Use of Data Analytics (Global/ National brands)

Schibsted is nominated for Best Idea to Encourage Print Readership or Engagement (Global/ National brands)

Aftenposten for Best Use of Social Media (Global/ National brands)

Bergens Tidene for Best Idea to Grow Digital Readership or Engagement (Regional/ Local brands)

Last year, 2016, Svenska Dagbladet won the top prize of the awards in London.

I’m so looking forward to the agenda at the congress! Look at this agenda:

  • The Third Wave of Digital Disruption and a Recipe to Fight It
  • Where the Signals Point News Media Next
  • Facebook and the Fake News Phenomenon
  • Optimising Digital Subscriptions For Your Audience and Ecosystem (with Siri Holstad Johannessen, Head of Sales and Marketing, Schibsted Norway)
  • Big Data, AI, and the Strategic Priorities for Media
  • Mobile and Social for News Brands: Today’s Priorities
  • The Early Hope for Virtual Reality
  • News Media Outlook: The Indispensability of News Brands

I’ll definitely report back with some thoughts after the congress!

Journalism in the heart of our products

Like six months or so back, I wrote my last blogpost as a recruiter. Now, this is my personal blog, so it doesn’t really matter what I work as, but I thought this one should be the first I write as a Product Manager.

It’s been a very interesting journey these past six months, and I’ve enjoyed every second of it! I finally got to join the team I looked up to since I started at Schibsted. It was then called the Schibsted Media Platform, a successful distributed and autonomous team with great culture. Since then, all of publishing in Schibsted has gone through a re-organisation to ensure speed, transparency and full focus on digital. We, the Creation Suite, are now Schibsted Publishing Platform together with Distribution and Monetization teams. We work very closely together with embedded teams in the newsrooms focusing on the core news product and news destination as well as the teams focusing on the future of news destinations.

I’m the product manager for an editorial tool used in the newsrooms by journalists and editors called Discover. We’re a part of the Creation Suite, where we together with the other teams provide a seamless suite for discovery, creation, analysis and curation to publish news digitally.

Journalists use Discover to monitor the current affairs in the world around them, to discover breaking news events directly from newswires, and for inspiration. We monitor sources like global news websites, blogs, magazines, licensed content from newswires, Facebook public feed in Norwegian and Swedish and mobile push notifications from any provider you want to follow.

What is the most important task when learning about a breaking news event? The need to inform the public right away of what’s going on locally or globally. We therefore have seamless integration from discovery to start creating and editing the news story and then quickly press publish. The content layout is totally up to the news destination how they want to present it. Other teams are working on the frameworks for aligning this process as well.

Breaking news reporting becomes even more crucial in extreme situations such as terror attacks. It requires a balance between caution and urgency. Caution regarding fact checking and urgency to get the information out there to help people navigate locally and inform the world globally. This is something my team is inspired by, finding ways to help the newsroom sort, fact check and publish quickly.

Another very important aspect of discovery is the detection of trends, and I’m not only talking about likes, comments, shares or viral trends here, but tips trends from the citizens. One of the most important sources a journalist has are the citizens. Whistleblowers and multiple tips from the public may help discover questionable affairs that politicians, the government and state-owned instances are a part of. It’s a part of the investigative work journalists do to monitor those in power.

What motivates me the most about my job is not pure tech, product development or working with people and users (all of those things are really motivating and fun tho!) but supporting journalism as a mission and a service to the world.

Screenshot of the Discover tool.
Screenshot of the Discover tool.

There’s no I in Change

The past 1,5 years, I’ve not only experienced the tremendous work it takes for a global company to reorganize, disrupt and innovate into a product- and technology company. I’ve also learnt what it takes from the people working there.

It’s not the new office, or the new PowerPoint templates that define a change. People do. If you don’t listen to your employees or take care of them during a change process, they will leave. If you win over the people in your organization, you have everything to win going forward with the change.

I think Schibsted Reboot Conference is a great example of getting everyone on the same page. We gathered 1400 Product and Tech employees under the same roof, letting people get to know each other, engaging in inspirational workshops and listening to talented internal and external speakers. The history, what lead up to the change, the present, what we’re going through, and the vision and goal for this change was clearly communicated.

Check out #schREBOOT on Twitter.

It’s easy to feel threatened, insecure, and uncomfortable because things are ambiguous during a change process. When these feelings take the overhand of individuals, there’s a risk they will start acting selfishly and do everything they can to shake these feelings, naturally. People feel threatened, insecure and uncomfortable if they don’t get the information they need;

  • What is going on?
  • Where are we in the process, what can I expect?
  • What do you expect from me?


I’m a part of a large company going through a change process, so what can I do?

Expect the unexpected

Teams change names every other week, you need to change desks every other month, new people start, other people leave; expect that things will change and do whatever it takes to smoothen the process.

Seek out information

Expect that you are under informed at all times, and that it’s expected from you to ask about what is going on. The people dealing with communication can’t read your mind, what do you want to know and what is important to you? It’s like a relationship; communication needs to work both ways.

Be solutions oriented

Things will be rocky; problems will arise, big and small. You will make huge impact if you show your problem solving skills at this stage. If you find a problem, or hear about it from your colleagues, take action and do something about it. If we can catch the problems small, it will be a much smoother ride.

See the bigger picture

You’re a part of something revolutionary! Your company is on a mission, so take a few moments during a week where you remind yourself what larger purpose you serve. What is this line of code, or this phone call worth? Whether the goal is to save the world, or revolutionize an industry, put it all together and look at the bigger picture.

Have fun!

Have kick-offs with your team, socialize and play games. You put in some hard work, make sure you have fun while doing it. Building stronger relationships with your colleagues in this phase is important. It will make you collaborate better and trust each other more if you know the other person well.

Real Journalism

I’ve never felt more motivated at work, and that’s because my values and the purpose of our products are aligned. It’s important, and it’s urgent.

“Our mission is to contribute to a functioning democracy by closing the gap between what citizens know and what they need to know about the world around them.” – Schibsted Publishing

We are in the forefront of reinventing the newsroom and challenge the global giants that call themselves Publishers.

My wish is that you have full focus on why we make this technology, and it is to do a job on behalf of society. We inform, to investigate, stories that someone doesn’t like that we investigate, but it’s a really important task. So yes, we do technology, and we do technology for a purpose. – Espen Egil Hansen, Editor in Chief at Aftenposten


I believe real journalism needs to stand up for itself. To inform and educate about the differences in journalisms and the so called publishers out there.

I started watching the TV series The Newsroom this weekend, which was actually a quite nice timing. The anchor McAvoy and his team set out to a similar mission.

“It might come as a surprise to you that some of history’s greatest American journalists are working right now, exceptional minds with years of experience and an unshakeable devotion to reporting the news. But these voices are a small minority now and they don’t stand a chance against the circus when the circus comes to town. They’re over matched. I’m quitting the circus and switching teams. I’m going with the guys who are getting creamed. I’m moved that they still think they can win and I hope they can teach me a thing or two. From this moment on, we’ll be deciding what goes on our air and how it’s presented to you based on the simple truth that nothing is more important to a democracy than a well-informed electorate. We’ll endeavor to put information in a broader context because we know that very little news is born at the moment it comes across our wire. We’ll be the champion of facts and the mortal enemy of innuendo, speculation, hyperbole, and nonsense. We’re not waiters in a restaurant serving you the stories you asked for just the way you like them prepared. Nor are we computers dispensing only the facts because news is only useful in the context of humanity.” – Will McAvoy in the series The Newsroom on HBO

Why I want to build products users love

I’ve just attended the Mind The Product Conference in London 30th of September 2016 with 1400 attendees and speakers, among others, Marty Cagan, Lisa Long, Simon Cross, Jeff Gothelf, and Jeff Veen.

I co-organize the Product Tank Meetup, after attending the first one ever in Oslo organized by Lisa Long and the crew in late 2015. Therefore I was a volunteer at the conference in London, helping out with everything from registration, to sponsor care and guiding people to the after party.

Next Product Tank in Oslo 27/10: Matchmaker: Creating Corporate/Startup Powercouples

Next Product Tank in Stockholm 6/10, sponsored by Schibsted: “A day in the life of a Product Manager: what does the role look like in different companies, industries, and levels?”


After organizing the Women In Tech Conference in Stockholm earlier this year, I thought this opportunity to volunteer at the MTP Conference in London was both for learning more about organizing large conferences like this, and also for networking with Product Managers from all over the world.

What I enjoy the most, after hearing about what challenges they are battling or what disruptive or life-changing products they are building, is to hear about how they entered the role as Product Manager.

There are so many varieties of the role to start with. Product Managers exist in the businesses of hardware, services, software, retail and much more. They are in small startups and in huge organizations. They come from different backgrounds such as tech, UX, marketing, customer support, recruiting, sales, etc.

While a Product Manager at a startup might be an informal role because of the need of wearing so many different hats, a Product Manager at a large corporation could have a thought out career ladder going from Individual Contributor to VP, leading not only product development but also leading teams.

What ties them all together is the desire to work with a problem from many different angles. They enjoy and should be quite good at talking to the sales teams, aligning product goals with the business goals. They should also be comfortable sparring with the technical teams, using data from the data science teams and customer support teams to improve their product. They should know what metrics they should observe and last but not least they should build products that users love and dare to challenge the status quo.

They should also be strategic thinkers and informal leaders, having influence over that many different functions and teams without any real mandate over those teams. Aligning stakeholders, prioritizing features to build after careful consideration of the business plan and what the users want, and will love.


But let me get back to where they came from and how they entered the role. So many of them ended up in Product Management by accident. The customer support and sales person that were talking to customers all day, knowing what they would pay for if they could get it in a product, steadily learning the needs of the users. The software engineers that constantly suggested not only new technical solutions for a problem, but helped find and understand the problem itself. The UX- or marketing-person that learnt through analyzing data, conducting interviews with users, and constantly wanted to improve the look, feel and experience of the product. And perhaps the wild card; the recruiter that knows the business goals and the strategy, that knows all the roles in the company and what they do, that manages the expectations of the stakeholders and conducts interviews and identifying candidates needs all day.

For my own part, going from working as a Technical and Product-recruiter to Product Manager is not a far-fetched idea. I have the technical background, and the curiosity about technology and solutions since young age. I started at the “technical program” at High School where I dove into programming, networking and design. I couldn’t really choose between the tech-specialization and the design-specialization. Nor could I choose to leave extra languages or subjects such as psychology out of the mix. Knowing what I know today, I’d say I had the beginning of a mindset of a Product Manager already back then.

Continuing my academic path at KTH, Media Technology, I thought I would still be able to dive into both technical and design-problems. I turned out to be right. Studying subjects as maths and physics, computer science and programming, marketing and design, and media and perception, continued to broaden my scope of interest.

When I started to look for a job, my first job after graduating, I did not know what I was. I didn’t really fit in to any of the job descriptions out there. I had a passion for the digitalization of the culture heritage (libraries, museums and archives) as well as the re-invention of the newspaper, digitally. But it was too early to find relevant jobs for me, as a new graduate, in these areas. So I thought I would become a consultant, as so many other of my friends did. I thought that as a consultant, I would get to work with a lot of different things and not having to choose my path just yet. I was quite wrong. Many consultancies make you choose from the beginning, do you want to go in to management OR technology? And if you are kick-ass at being in the middle there, you did not fit in. OK, so my interest for psychology and people felt like a safe bet, and I got a job as a technical recruiter, with the ambition and promise that I would get to do something else after a while. The second was a lie, as it turned out, I would not get this opportunity at my former employer, so I switched.


I started in Schibsted Media Group about 1,5 years ago as a Technical- and Product recruiter. We started from scratch, building Schibsted Products and Tech, which been a great journey! I’ve learnt so much! I was managing stakeholders in different locations (at one point in both Stockholm, Oslo and London) and building processes while working full time as a hands-on recruiter delivering 58 hires over the past year. I’ve learnt much more about different roles and what they do (Data Scientists, Software Engineers, Product Managers, Business Analysts, Interaction Designers etc.). I’ve learnt how to build successful teams and how important culture, communication and collaboration is in a changing and growing organization. I would say my people skills have evolved, and my understanding of people and how they make choices, and why or why not they perform or develop.

I have received the opportunity to try my wings as an Associate Product Manager in Schibsted. Not only have I finally found a role that is cross functional, but I will also get to work in Publishing alongside fantastic teams that are developing the new digital newsrooms and challenging the way we consume news today.

I don’t say I will be a flawless Product Manager to start with, I have so much to learn, and I’m excited! I will have to learn more about data and metrics, building analytics tools for different audiences. I will need to learn to fail fast, learn and iterate. I will need to learn new tools. I want to learn more about existing and new technology to stay on top of what is coming. I want to improve my influencing skills, and being listening, humble and yet communicating clearly with all these different functions. I will enter a team that I know is great, and will help me on this journey, and together we’ll develop and launch a new product in Schibsted not long from now.



Why we need curated news

Why do we need, or want to consume news?

Consuming news leads to:

  • Learning and empowerment
  • Culture and society
  • Democracy and debate
  • Globalisation and awareness

And what does this actually mean?

Consumption of information, news, science, math, philosophy…anything, leads to learning about ourselves, understanding who we are and forms our personalities. This empowers us, and gives us confidence.

Being a part of a smaller culture or society leads to recognition, contribution and a sense of feeling at home. Feeling like a part of something greater. It’s not only the individual that strives for this to happen, it’s also beneficial for the larger group that forms this culture or society. The discussions goal is to create a common direction for the society to thrive.

Receiving access to others viewpoints and not having to be “locked in” your own culture, society or your own way of thinking or perceiving the world will lead to more discussion and debate about what’s right or wrong. It empowers the individual to express their view as a part of a democracy. Knowing about other views and perceptions changes our own thinking, and being able to take active part in the discussion changes it yet many times more.

Globalisation happens when we stop thinking only about ourselves and our own culture or society, and start connecting the dots. Understanding the events that lead to other events in another part of the world. When we start thinking bigger like this, we also get more innovative and try to improve or challenge what we see and experience. You become not only aware, but a game changer.

This is how I see news impacts us today, in general and simplified terms of course.


What is news, and who is responsible for what news is?

Hundreds of years ago small societies got their weekly, or sometimes daily news at the church where debate and discussion regarding local events happened in real time and face to face.

Then came broadcasting media, newspapers and television was the broader sender of information, and the people around the world was the receivers. It was one-to-many communication and the receivers were not responding to the message that was sent.

Through the Internet, information could flow between broadcasting media and the people, making it a two-way communication. Although the media did not know what to do with all the feedback they suddenly received back from the audience.

Today information and news is flowing everywhere (Internet, Radio, TV, newspapers, magazines, apps, social) and the sender is anyone (blogger, vlogger, journalists, brands, etc). Every millisecond of our day is filled with information and the noise is challenging our minds and making it harder to take in, understand and come to a conclusion about what’s right or wrong, and challenges our well-being in terms of lacking confidence, focus, or peace.


How can we close the gap between what people know, and what they should know about the world around them?

The world around them is bringing us back to the smaller society, the focus, the tangible debate and the answers.

Close the gap could be teaching, informing and guiding, also providing better focus, and minimising the noise.

  • We need personalised news. But not too personalised that leads to the filter bubble and putting democracy and learning at risk, and risk not being exposed to others perceptions.
  • We need trusted sources of information. We need educated journalists that learn to become critical, and scrutinizing, presenting the truth objectively.
  • We need to educate the audience and show the difference between a trusted source and a subjective source of information. Can anyone be a trusted source of information? How do we solve this? Brands, or blogs, independent journalists or collaboration? Everyone is contributing to the information, the news and the noise out there.
  • We need to listen. The broadcasting days are over, the information is not ours to give and not get any reactions or criticism in return. Creating debate is the foundation of a good and working democracy.
  • We need an editor. We are a species that like being in a group, recognised, accepted. That probably means that if we were to choose our own information and news, regardless the format, we would build the filter-bubble around us. We need an un-biased guide to help us close the gap, and give us the aha-experience, and open our minds to others ideas.
  • We need to be active every second. The print newsroom is originally planned on a 24-hour clock, if their product was a daily newspaper. Now, it’s a matter of seconds before something new news-worthy information happens in the world. Be it that someone near to you just became a grandmother, that a political scandal was just unrevealed or that the world is facing a new climate threat.
  • We need to be in-depth, too. Investigating, criticising, scrutinising, and challenging those in power and continuously learning and educating about the world.
  • We need to be adaptive. Adaptive to personalised needs, and how people of the world want to consume their news. In written, on mobile, or through video on your desktop? Once a day, or “on the pulse”? And adaptive to the technology choices we make to deliver on the promises of being fast, trusted, curated etc.
  • We need to understand our users. Using the data and understanding the behaviour of our users will make us deliver better products and deliver on our promises.

We have somewhat of a mission ahead of us and I’m happy and proud to be a part of this change.

This post is written in a fast manner without links to relevant sources. View it as my personal viewpoints.

My master thesis 2011: